The only bbb acredited call center in the region

About US

Amerikalink has been in business for 7 years and we have gathered a well reputation for ourselves, our brand is well known in the city and we are currently in active promotion working for national recognition. One of our brand differentiators we pride ourselves with is the “work environment”, resulting in the lowest turnover rate in the business locally.

  • Men
  • Women
  • Family in the US

    Employee with Family in the US

  • Lived in the US

    Employee that lives or has lived in the US

Differentiators

Easy Travel

We are one of the few Centers that are based in two strategic locations (San Diego and Tijuana). If you’re client speak Spanish, you will want your team to do so too.

Reduced expenses

Our main offices are located 15 min from the border, you can visit our installations and get back to the US on the same day. This will eliminate the need for mayor flight prices, hotel accommodations, car rentals and many other expenses that you might need to cover in other call centers overseas. Plus, we can drive you from the border to our center and back.

Bi-cultural

It’s easy for us to find skilled individuals who understand the US culture because they’re everyday life involves moving in and out of the US.

Work Environment:

Our mission statement is to be “the greatest contact center to work in, as said by our agents” and we deliver that promise by not taking ourselves too serious or too professional. This is a big thing for the agents because they can relax and perform better.

BBB

We are proud to be part of the Better Business Bureau and be one of the only call centers in Mexico with this accreditation. This goes a long way towards accrediting our commitment to quality.

Testimonials

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