HEALTHCARE AND BEAUTY.
People may not travel as before, may not go often to restaurants, but everyone desires to be in good shape and health, that’s the main principle behind the “why” this industry is so successful even in this turmoil economic times. Amerika Link provides Healthcare Customer Service that guides your Patients to the appropriate level of care with compassion and speed.
From a check-up, plastic surgery procedure, or a health care program, in our call center in Tijuana, we manage the interaction with your patients, providing nurse triage, conduct surveys, schedule appointments, reduce unnecessary ER visits, and increase program enrollment. All with quick and easy accurate information that the a Representative would provide, without long hold times or complex IVR directories. If you seek to build customer loyalty, while controlling costs, outsourcing healthcare customer service is the answer. Amerika Link has the expertise to provide excellence in healthcare customer service, while helping companies get closer to patients.
“The customer service call center Amerika Link, exceeded our expectations in promoting our Surgery Centers, Doctors and product services, thanks to the smart, friendly and profesional Agents they assigned us.” – Nancy Solorio (Ops Dir) Plastic Surgery Center