Providing back office support to our clients can be easy and efficient due to our highly capable administrative team that already has ample experience in their specific fields of operation, ranging from startups to fortune 500 companies. Call Center in Mexico
Their many years of experience and trial and error have been passed down to our agents in order for us to provide the benefits of a 50+ department director at the cost of an intern.
Their knowledge covers all departments such as:
- Human Resources
- Marketing & Design
We understand that reducing a company’s overhead cost can mean the difference between having a competitive strategy and losing a market in the real world. Maintaining real time customer interest and their care in your brand is achieved by taking care of all repetitive, time consuming and unnecessary tasks out of your hands and letting you focus on your companies key decisions.
These tasks include:
- Data entry
- Secretarial activities (taking messages, setting up meetings)
- Document handling & follow up
- Fraud monitoring & management
- Survey collection, analysis and presentation
- Order verification, confirmation
- Process applications
- Non critical financial analysis (any financial analysis post NDA)
- Accounts payable, accounts receivable, billing, invoicing, reporting
- Credit verification
- Bank transfers
- Web hosting
- T. Support 24/7
- Content developing (text, audio, video, imagery)
- Course building (PPT, e-learnings)
So by streamlining your day-to-day operations through our service you can guarantee a high quality team reachable at any time you designate which can also impact the physical space in which you work in and thus driving cost down.
Our team can operate through phone, email, chat, or video conference to be in real time communication with you or your team.