Call Center in Mexico

Helping Turn Callers Into Loyal Customers

Call Center in Mexico When consumers call an operator standing by for help, it’s often only after exhausting their DIY efforts. In the latest Call Center Commerce Tracker™, powered by IntraNext Systems, Gary Praznik, COO of call center manager iQor, describes how call centers handle those increasingly complex calls by combining human smarts with AI brains — and use voice[…]