Call Center in Mexico

A Tricky Little Customer Service Secret: Wowing Customers Can Turn Them Off (If You Do It Wrong)

Call Center in Mexico “Wow” customer service can be a huge win for any business, but you need to know how to do it right. After you task your employees with delivering “wow” (which I define as “service that goes beyond fulfilling basic customer expectations, and does so in a creative, unexpected way”), you can get[…]